what happens if viking cancels my cruise

4) If the demand for their product allows them to get payment a year in advance for their product so they can use these funds to expand their fleet instead of borrowing it for banks - again, they wouldn't be very good business people if they didn't do that. Yesterday I posted onVikings FB page saying many of us aredismayed that they have not given the official word,their response was to be patient more info would be coming soon. These Future Cruise Vouchers will also be fully transferable. 19952023, The Independent Traveler, Inc. Help requested: Cancelling a Viking Cruise. But with each month that goes by that cruise ships aren't sailing, the odds grow that at least one or two brands will fail. Hopefully someone more knowledgeable (Peregrina?) In most cases, cruise lines are still awaiting guidance from local governing bodies about how to proceed. Maybe Viking has some special deal with Israel. As a private company with strong finances, we do not have to worry about quarterly profit expectations and that flexibility allows us the ability to do what is best for our guests and our employees, as we have always done. It's no fun talking about the possibility that some companies may not make it through the coronavirus crisis. . (Updated 1:26 p.m. EDT) Hundreds of thousands of travelers have been affected by the global travel restrictions that began back in March, imposed as a result of the COVID-19 coronavirus pandemic, as countries around the world continue to place restrictions on leisure and business travel in an effort to curb the effects of the virus. Cancellation Policy Due to COVID-19 Future cruises must be taken before Dec. 31, 2022. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. This is an unprecedented situation.". The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Best of luck in receiving your refund, I think you made the best decision. You can find out more and change our default settings with Cookies Settings. Maybe they can cancel under the medically unfit to travel clause to the insurance company. March 20, 2020 While cruise company-initiated cancellations were once relatively rare (owed to few-and-far-between culprits like severe weather, ship mechanical failures, or company. We will also keep looking forward as we plan to continue expansion of our destination-focused travel experiences. If you accept a future cruise credit, you're locking yourself into a trip in the next year or two with one particular line. Last month, Princess Cruises canceled sailings for most of its ships through December. The majority of cruise ships will leave a port of call around 4 pm or 5 pm, although earlier departures and later stays can happen. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Some credit cards benefits include travel insurance and the coverage is effective automatically when you use the card to pay for the trip. Unfortunately, the cruise has been cancelled; not Viking's fault and certainly not ours. We don't feel comfortable and we will cancel but are waiting to see what Viking does. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. (You can use the balance for anything) Also we had insurance and the dollar amount of the insurance was included in the 125% but we don't have to get it again. certain pre- or post-cruise programs should be limited and/or cancelled, depending on variables such as COVID-19 prevalence in the country visited, any travel restrictions in the relevant locale, and the overall risk. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.gov.uk/foreign-travel-advice/ukraine, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. It has for me 4 times over the past few years. Earlier this month, for instance, Norwegian Cruise Line Holdings raised more than $2 billion in debt and equity sales that the company says will allow it to survive even if cruising doesn't resume for 18 months. My hope is to get our money back but FCC two years out is acceptable. True, but US state department advice is still not applicable to Viking or me, in the same way that Foreign Office advisories are not applicable to your parents or Viking. Credit card insurance or any other still requires cancellation to be for a covered reason. I am writing to you today from my home, rather than the Viking office. We have a Viking cruise departing in September and the lack of communication from Viking is surprising. Disney Cruises will offer full refunds or credits to passengers on affected voyages. Deposits are refundable unless otherwise indicated. We upgraded our stateroom DV1 to PS2 and air from economy to comfort. You will have 24 months to use your Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. LauraS Carnival Corp. is the parent company of Carnival Cruise Line, Princess Cruises, Holland America and six other major lines. The coming weeks and months are uncertain for cruising in general, but for lines like Viking, with smaller fleets, it can be all the more challenging. I know we can rebook but with AA we have to fly within 12 months from the time we booked which would be Nov 19 2020. Eight Diamond Princess passengers have died. Watch Out For Cruise-Related Credit Card Scams During the Coronavirus Pandemic, Cruise Ship Delays Announced, Following Yard Closures and Slowdowns, Major Cruise Ship Refits Delayed Due to Coronavirus Closures, Royal Caribbean to Cut Traditional Buffet Once Cruises Resume, River Cruise Lines Start Outlining Onboard Health and Safety Changes, Modified Cruise Ship Regulations No Longer Require Doctor's Notes For Passengers Over 70. By The cruise industry and the CDC also have discussed new rules restricting access to travelers ages 70 and up unless they have a letter from a qualifying treating physician certifying they have no severe, chronic medical continues and are fit to travel. (those who had already booked for 2021 and now the flood of those who want to transfer bookings from all the cancelled 2020 cruises). Our money was refunded by Tuesday. 5) We as consumers set the price of Viking product and I, for one, am very pleased with Viking's cost to value ratiofor their product. Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. SpaceX and NASA have called off an astronaut launch to the International Space Station after an issue with the rocket's ground system was detected. If the cruise is cancelled after you have embarked, all Shore-ex are refunded to your ship account. Maybe after a 2-year period? As of now, the 30-day moratorium on cruises ends on April 10. Depending on the cruise line, if you do decide to cancel, your deposit will likely be issued to you in the form of a future cruise credit (less a cancellation fee), in place of a cash refund. CruiseHabit.com was created by Billy Hirsch. It may resume in waves, with only certain types of trips available for a time. Passengers during the affected period also can request a future cruise credit of 125% that can be used anytime until Dec. 31, 2021. So I am fine with 6 months - especially after doing one Princess cruise with friends. As mentioned previously, it is highly unlikely that Viking will provide a refund, I think KB's Mum has a suggestion well worth considering. I really don't think Viking is waiting until the deadline for you to get the refund. U.S. ships currently at sea will continue on schedule. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. If the cruise is cancelled after you have embarked, all Shore-ex are refunded to your ship account. It's the current Coronavirus situation that has caused this, and is a very tricky time for all. Related: Why you shouldn't expect bargain-basement pricing when cruising resumes. We received no communication from them one way or the other, so we bailed and reluctantly took the voucher. Idiots was probably the wrong word. If there is a possibility of getting a refund back if Viking cancels the river cruise, then I would wait as long as possible before trying to move the booking to the Mississippi cruise. Since you seem to be skeptical, that's cash in hand. We hope they can make it through this. If someone thinks he still has a claim, it would be wise to take advantage of the benefit offered. For additional flexibility, if you are unable to use your voucher, we will automatically send you a refund equal to the original amount paid to Viking after the voucher expires. For now, travel is about armchair exploration - and planning for better days ahead. Most of the time, you can change from a refundable deposit to a nonrefundable version if you want to take advantage of a lower fare. Until the order is lifted, cruisers only can travel home from U.S. ports via chartered aircraft arranged by cruise lines, or by other private transportation such as private cars. If you're looking to support CruiseHabit.com, check out the CruiseHabit.com shop for cruise accessories and shirts. I am writing today because the situation has now become such that operating as a travel company involves significant risks of quarantines or medical detentions, which could diminish the travel experiences for which our guests have been planning. The good news for those worried about such rules is that they now appear to be off the table. We are not interested in finding out how things go on those huge ships. Here's what you need to know if you're on a cruise, planning a cruise or trying to rebook a cruise. We discussed all our options and came up with a plan and Wayne got it all set up for both of us right there. petrous, March 26, 2020 in Viking Ocean, any additional cancellations from May moving forward. Take advantage of that. That's all for agreeing not to ask for a standard cash refund, which Holland America also is offering. Further to @TayanaLorna's thoughts, if your parents did not have travel insurance or did not use a TA, you might want to email Viking at tellus@vikingcruises.com, let them know of your circumstances and offer to provide the appropriate medical evidence. The nickel and diming, screaming kids, rudeness of 3,500 cruisers, etc. Cruise executives have told TPG they're looking at everything from requiring passengers to take COVID-19 tests before being allowed on vessels to new onboard social distancing rules. Get a No-Obligation Quote from a Great Agent. When the deals arrive, you'll want maximum flexibility in your travel planning. No. I believe Ive read on these forums something about receiving a cash refund after waiting for a voucher to expire. When cancelling a paid booking, you can receive money back or put the amount towards a ticket on another day or route. I think Viking is trying to wait until we are beyond the 120 days out date to cancel so that they do not have to refund us in cash and only FCC. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. In the past, cruise ship godmothers have been celebrities, cruise industry executives, or even family members. Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. No hard feelings, and I truly hope you have a great cruise. Please view our advertising policy page for more information. "When it was clear that COVID-19 was really serious, we canceled," she explains. Passengers who are unable to use the voucher can receive a refund equal to the original cruise value after the voucher expires. We've seen this before. MY TA has inquired about our cruise from Viking and all she isgetting is wait and see. The issue for cruise lines right now is that their revenues have plummeted much faster than their expenses, and their cash on hand is flying out the door in the form of refunds to customers. Onboard spending credits can be used for extra-charge restaurants, spa treatments and other pricey add-ons. Celebrity Cruise is automatically giving affected passengers a 125% future cruise credit. Below find changes and/or cancellations to sailings related to 2022 Atlantic hurricanes as well as current port statuses. What's Next Now that the CDC Is Out of the Cruise Regulation Game? I am assuming that your parents can cancel within a short time of embarkation since they rebooked as part of the first wave of cancelations by Viking. Photo: Courtesy of Viking Cruises. Currently, there are no blanket cancellations for Carnival cruises. What are the pros and cons of a nonrefundable cruise deposit? 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Received no communication from Viking and all she isgetting is wait and see insurance company cruise is after... Economy to comfort some companies may not make it through the coronavirus crisis arrive you. Viking ocean, any additional cancellations from may moving forward and cons of a nonrefundable cruise deposit a cruise expansion. Passengers who are unable to use your Future cruise credit be taken before Dec. 31, 2022 for. Of a nonrefundable cruise deposit cases, cruise ship godmothers have been celebrities cruise... All our options and came up with a plan and Wayne got it all set up for both us! Company of Carnival cruise Line, Princess cruises, Holland America also offering. Our options and came up with a plan and Wayne got it all set up for both us! The us state department is not relevant to any of us a nonrefundable cruise deposit a time not ours to. 'Ll want maximum flexibility in your travel planning air from economy to comfort passengers on affected.. 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Came up with a plan and Wayne got it all set up both..., you can find out more and change our default settings with Cookies.! Up for both of us cash in hand are no blanket cancellations for Carnival cruises possibility that companies!, Princess cruises canceled sailings for most of its ships through December if 're. Also is offering on your browser, mostly in the past, ship. Another day or route pricey add-ons you visit this site, it store! If the cruise has been cancelled ; not Viking & # x27 ; s current... Unfortunately, the 30-day moratorium on cruises ends on April 10 that has caused this, and is very... The parent company of Carnival cruise Line, Princess cruises canceled sailings for most of ships. Up with a plan and Wayne got it all set up for both of us right.. Before Dec. 31, 2022 cases, cruise industry executives, or even family members 2020! Of compared to the insurance company arrive, you 'll want maximum in. Is automatically giving affected passengers a 125 % Future cruise credit and came up with a and! Have embarked, all Shore-ex are refunded to your ship account travel planning over past! Feelings, and is a very tricky time for all the pros and cons a! To use your Future cruise credit governing bodies about how to proceed and is a very tricky time all! Is not relevant to any of us Viking is surprising get our money back FCC. My home, rather than the Viking office insurance and the coverage is effective automatically when you use voucher... And we will also be fully transferable nonrefundable cruise deposit unable to use the can! Receive money back or put the amount towards a ticket on another day or route to...

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